Although a traditional part of general practice, home visits are time consuming. Please remember that several patients can be seen in the practice in the time it takes to make one home visit. So please help us to help you and our other patients by visiting the surgery when ever possible.
Home visits are reserved for the following groups of patients:
- Terminally ill
- Patients who are severely ill in bed
Please request visits before 10.30pm whenever possible as this allows the Duty Doctor to assess the request for necessity and urgency so that it can be appropriately managed. In some situations the Duty Doctor may arrange assessment by another member of the community team e.g. District Nurse.
The following ARE NOT valid reasons to perform a home visit:
Transport issues for the patient
It is not the GP practice responsibility to arrange transport, or to perform home visits because the patient has difficulty arranging transport. In these circumstances patients should seek transport help from relatives, friends or taxi firms.
Childcare issues for the patient
If a patient has difficulty arranging for someone to care for their children whilst attending appointments, the patients are welcome to bring their children to the surgery.
Whilst it is understood that having poor mobility is inconvenient and unpleasant, GP surgeries are designed to cater for patients with restricted mobility. If patients are able to attend appointments at other healthcare settings, then they should also be expected to attend appointments in GP surgeries.
An unwell child
It is in the best interest of the child to attend the surgery where they can be properly assessed and treated. The clinician can make a more informed clinical judgement when seeing the child in surgery.
Residents of care homes
Care home residents are no different from patients in their own homes. The need to visit should be based on clinical need, not the availability of transport or staff to attend the surgery. It is the responsibility of care facilities to make transport available for residents so that they can get to medical and non-medical appointments.