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The Whins Medical PracticeHallpark RoadSauchieAlloaClackmannanshire, FK10 3JQTel: 01259 216701
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Why reception staff ask questions
M.B.Ch.B. Edinburgh 1988, MRCGP, DRCOG, DCCH
M.B.Ch.B Aberdeen 1988, MRCGP
MD, nMRCGP, DRCOG, DFSRH
Elaine will telephone triage any requests for on the day appointments and will ensure patients are signposted to the appropriate service provider.
Elaine may decide to see you herself. As a clinician she can act autonomously in the assessment, diagnosis and treatment including prescribing. This includes the authority to refer to hospital if necessary.
Susan will telephone triage any requests for on the day appointments and will ensure patients are signposted to the appropriate service provider.
Susan may decide to see you herself. As a clinician she can act autonomously in the assessment, diagnosis and treatment including prescribing. This includes the authority to refer to hospital if necessary.
Our Practice Nurses, run clinics by appointment. They are involved in the follow up of patients with long term problems such as high blood pressure, heart disease, asthma and diabetes. In addition they perform cervical screening and new patient medicals. They also carry out all childhood vaccinations. Our practice nurses can be contacted on 01259 216701.
Our healthcare assistants run clinics which include taking bloods, blood pressure recording, height & weight recording and smoking cessation. They also run seasonal influenza vaccination clinics.
Confide in the receptionist. All of our receptionists and staff are bound by patient confidentiality which we take incredibly seriously. If they know the nature of the problem they can book a longer appointment for more complicated matters - or if it's a minor thing like a cold, we will often deal with it over the phone or suggest you try the Pharmacy Minor Ailments scheme first. Don't be offended if our Receptionists do this too. They have a list of Minor illnesses that Pharmacy can usually supply over the counter medicines to help. We realise that things are personal and that you can't always take a call at work, but if you can tell us what the problem is, it's much easier for us to prioritise and deal with the most ill patients first.
Our community midwifery team cares for all expectant women and new babies. They run weekly antenatal clinics and can be contacted on 01324 567146 Monday-Friday between 8.30am & 12.00pm. At all other times you can leave a message.
Our District Nursing team, provide individual nursing care for housebound patients. They can be contacted on 01259 290176 between 8.30am and 4.30pm. At all other times a nurse will be available via referral from NHS24.
Our health visitors have a special interest and can offer help and advice in health promotion and the prevention of ill health in all age groups. They are involved with child health surveillance and provides support and information to mothers and young children. They can give advice on many subjects such as breast feeding, postnatal depression, incontinence, smoking cessation and caring for the elderly. Our
Health visitors can be contacted on 01259 290186.
Stephen Clarkson Mental Health Nurse
We also have access to many other services, which can be reached through referral from your GP i.e. Physiotherapy, Chiropody, Occupational Therapy.
Advanced Physiotherapy Practitioner
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